Privacy

Your privacy

We are committed to protecting user privacy. We understand that visitors and users of the department websites and smartphone applications (app) are concerned about their privacy, and the confidentiality and security of any information that is provided.

Information collected

When you visit this website or app, our web measurement tool and Internet Service Providers record anonymous information for statistical purposes only, including:

  • the type of browser, computer or phone platform and screen resolution you are using
  • your traffic patterns through our site such as:
    • the date and time of your visit to the site
    • the pages you accessed and documents downloaded
    • the previous page you visited prior to accessing our site
    • the Internet address of the server accessing our site

No attempt is or will be made to identify you or to use or disclose your personal information except where required under a law, for example, a law enforcement agency may exercise a warrant to inspect our service providers’ logs.

Email

This is a Queensland Government website or app. Email correspondence from this website will be treated as a public record and will be retained as required by the Public Records Act 2002.

We will collect and handle your personal information in accordance with the Information Privacy Act 2009. We will not use your personal information to compile a mailing list or for marketing purposes.

Our Internet Service Provider may monitor email traffic for system trouble shooting and maintenance purposes only.

Security

This site contains links to non-Queensland Government websites. The Queensland Government is not responsible for the privacy or security practices or the content of such websites.

Please contact Manager, Right to Information and Information Privacy at rti@deta.qld.gov.au if you have a concern or complaint about the way your personal information has been collected, used, stored or disclosed.